for your information

Questions, answered.

The things people ask most, grouped so you can find yours. Still stuck? Email [email protected].

Privacy and data

Is it really private?

Yes. Ragtag runs the AI in-process on your machine. Your documents, chats and personas stay on your device. There is no account, no telemetry and no background phone-home. The only outbound traffic is the pages and searches you explicitly ask it to fetch, and the one-time model download.

Where is my data stored?

In a single local database on your computer, alongside a readable markdown copy of everything Ragtag extracted, so you can see exactly what it kept. Nothing is uploaded. If you want a pool on another machine, you re-create it there.

Do you collect analytics?

Not in the app. This website uses privacy-friendly, cookieless analytics (aggregate visit counts only, no personal data). The product itself sends nothing.

Models and setup

Do I need an API key or a model subscription?

No. Ragtag downloads an open model once from Hugging Face and runs it locally. No OpenAI key, no per-message fees, nothing to wire up.

Will it run on my computer?

Ragtag ships with a small default model that runs on most modern laptops, and offers larger ones if your machine can handle them. It uses your GPU when there is one (Metal, CUDA or Vulkan) and falls back to the processor otherwise.

Does it work offline?

After the first-run model download, yes, for chat against your pools. Fetching new websites or running a search needs the network, because that content lives online.

What it can do

What can it read?

Folders of documents (PDF, Word, Markdown, text, HTML, CSV and more), whole websites you point it at, and the results of search keywords. Each becomes a Knowledge Pool with its own persona.

Does it cite sources?

Yes. Answers quote the retrieved context and cite the source document, which you can click through to check. When the answer is not in your material, Ragtag says so rather than inventing one.

Can it use my voice or read images?

Optional on-device voices can read answers aloud, and Ragtag can understand an image or screenshot you show it. Both run locally and are off unless you turn them on.

Pricing and licences

Is the free tier a trial?

No. The free tier is the real app: Knowledge Pools, personas, grounded chat and the default model, for good. Paid tiers add larger models and extras like voice, vision and the agentic tools.

Can I buy it once instead of subscribing?

Yes. The Forever options are a one-time purchase that keeps a tier for good, with no subscription. See the pricing page for details.

How do licences work?

A licence activates inside the app and unlocks your tier on your devices. Billing is handled securely by our payments provider; Ragtag never sees your card details.