Terms of Use

These terms govern your use of the Ragtag application ("Ragtag", "the app") and the ragtag.fyi website ("the site"), both provided by Captivated Ltd ("we", "us", "our"). By downloading, installing or using Ragtag, or by using the site, you agree to these terms. If you do not agree, please do not use them.

1. The service

Ragtag is a desktop application that builds private AI knowledge bases from sources you choose and runs language models locally on your device. Your use of the app itself is also governed by theSoftware Licence (EULA).

2. Your responsibilities

• You are responsible for the content you ingest and for having the right to use it.
• You agree to use Ragtag lawfully and in line with our Acceptable Use Policy.
• You are responsible for keeping your device and your own backups secure. Because your data stays on your machine, we cannot recover it for you.

3. AI output

Ragtag generates answers using machine-learning models. Output can be inaccurate, incomplete or unsuitable for a given purpose. You should check anything important, and you must not rely on Ragtag as a substitute for professional advice (legal, medical, financial or otherwise). You are responsible for how you use the output.

4. Payment and licences

Some features require a paid tier or a one-time purchase. Prices are shown on thepricing page. Payments are processed by our payments provider; we do not store your card details. Refunds are handled under our Refund Policy.

5. Intellectual property

Ragtag, its name, branding and the app itself are owned by Captivated Ltd. These terms and the licence grant you the right to use the app; they do not transfer ownership. The content you create or ingest remains yours.

6. Availability and changes

We may update Ragtag, the site and these terms from time to time. We aim to give reasonable notice of material changes. Because Ragtag runs on your device, the app keeps working offline regardless of the site's availability.

7. Liability

To the fullest extent permitted by law, Ragtag and the site are provided "as is". We are not liable for indirect or consequential loss, or for loss of data on your device. Nothing in these terms limits liability that cannot be limited under law, including for death or personal injury caused by negligence, or for fraud.

8. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer protections in your country of residence.

9. Contact

Questions about these terms: [email protected].